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Privacy Policy

Last updated: [Date]

1. Introduction

Welcome to AACO Portal App (Assam Art and Culture Organization). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

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2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

  • Name: We collect your name when you first log in to personalize your experience.

  • Email Address: Optional email address for account management and communication.

  • Contact Number: Optional contact number for account verification and communication.

2.2 Usage Data

  • App usage patterns and interactions.

  • Features accessed and time spent in the app.

  • Device information needed for app versioning.

2.3 Camera and Media

  • Camera access used for QR code scanning functionality.

  • Photos/videos: Access needed for uploading images, videos, and videos for document verification or identification purposes.

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our services.

  • To personalize your experience within the app.

  • To process exam registrations, admit cards, downloads, and result verifications.

  • To send notifications about important updates, exams, events, and certificates.

  • To improve our app functionality and user experience.

  • To respond to your inquiries and provide customer support.

  • To comply with legal obligations and regulatory requirements.

4. Data Storage and Security

  • Your personal information is stored securely on our servers using appropriate security measures.

  • We implement reasonable administrative and technical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction.

  • Data is stored locally only as necessary for app functionality (e.g., cached files).

  • We do not transmit your personal information without encryption where applicable.

  • Regular security updates and system audits are conducted.

5. Third-Party Services

Our app may contain links to third-party services or integrate with third-party tools, including:

  • Google Forms/Services (used for exam forms and registrations).

  • External Web Services (various services for exam management, result verification, and certificate generation).

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

6. Permissions

Our app requests the following permissions:

  • Camera: Required for QR code scanning functionality.

  • Internet: Required to access online services, download documents, and view notifications.

  • Notifications: Optional permission to send you important updates about exams, results, and events.

You can revoke these permissions at any time through your device settings.

7. Children’s Privacy

Our services are intended for students, teachers, and educational institutions. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have collected personal information from a child without consent, please contact us immediately.

8. Your Rights

You have the right to:

  • Access your personal information stored in the app.

  • Update or correct any inaccurate data.

  • Delete your account and associated data by contacting us.

  • Opt out of non-essential notifications.

  • Request information about how your data is being used.

9. Data Retention

  • Your personal information is retained only as long as necessary to fulfill the purposes outlined in this policy.

  • When you delete your account, associated personal data may be removed, except where retention is required by law.

  • Data submitted through third-party services (e.g., Google Forms) is subject to their respective retention policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy within the app and updating the “Last Updated” date. Continued use of the app after changes indicates acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Assam Art and Culture Organization (AACO)
Email: support@acaportal.in
Address: Pub Madhab Deb Nagar, Goshala, Maligaon, Guwahati, Assam 781011

12. Consent

By using our app, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our application.

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